Recruitment

Today's icebreaker: Mexican Christmas cookies

The objective of this class, was to be in the position of a manager, and to know what are the most important things to take into consideration in order to make the recruitment process in a restaurant.

Recrutiment Questions
- These have to be answered in less tan 2 minutes

How well do you think you work with people?

• Work ethic
• Work smoothly together
• There’s no room for “lone rangers” or “prima donas”

What’s the funniest thing that happened to you in the last week?

• Positive & constructive sense of humor
•  Facing stressful situation
•  Smiling server skills

Tell me about a time when you were not treated fairly?  What did you do?

• Cool under presure

Has your pesonality ever helped you out in a though situation?

• Relate well to: guests, co-workers, difficult situations

Activity: The teacher did the questions to both students, and they had to answer properly to be “hired”. The rest of the class had to write what they thought about the student’s responses

Student Question	Luisiana Marchan (Smiles a lot, good english, does not focus on questions)	Manuel Varela (Direct and positive, lack of language confidence)
Teamwork	Pretty good	Works well together
Positive attitude (And sense of humor)	Mentioned falling from stairs, it is something personal, though	Likes making jokes
Working under pressure	- Uncomfortable clients - Resolves situations	Supervisor told him something unpleasant
Though situations	- Smiling is the key - Good attitude	To find situations and minimize problems

This class' learning:

It is important to have a positive attitude during an enterview, to answer properly and to show interest, which are the main things that the manager will take in consideration.